Question 1

Where are you located?

Accepted Answer

I'm located in Calgary's Sunalta neighborhood at 2001b 10 Ave SW, Calgary, AB T3C 0K4. My studio is in the heart of Calgary, easily accessible for professionals throughout the city and surrounding areas.

Question 2

What's your service area?

Accepted Answer

I primarily serve Calgary and surrounding areas. For team headshots and corporate events, I offer on-site sessions throughout the Calgary region. Contact me to discuss your specific location needs.

Question 3

How long have you been in business?

Accepted Answer

Purple House Photography has been serving Calgary since 2013 - that's over 11 years of professional photography experience specializing in headshots and portraits.

Question 4

Why should I choose Purple House Photography?

Accepted Answer

I offer a unique collaborative review process, expert direction for camera-shy clients, guaranteed 2-day turnaround, and 11+ years of Calgary experience. With 62+ Google reviews, I'm trusted by hundreds of Calgary professionals and businesses.

Question 5

I'm camera shy - will you help me?

Accepted Answer

Absolutely! This is one of my specialties. I provide expert direction on every pose and expression. Your job is just to show up - my job is to get the right picture. I've helped hundreds of camera-shy clients get headshots they love.

Question 6

How long does a session take?

Accepted Answer

Individual sessions typically last 30-60 minutes, giving us plenty of time to ensure you're comfortable and find your perfect look. There's no rush - we work together until you're confident with your results.

Question 7

What should I wear?

Accepted Answer

Wear what makes you feel confident and represents your professional brand. Solid colors work best - avoid busy patterns or logos. You can bring multiple outfits for options. I'll provide guidance during your session.

Question 8

Can I bring multiple outfits?

Accepted Answer

Yes! You can bring as many outfits as you'd like. This gives you options and helps ensure you get the perfect look.

Question 9

When will I receive my photos?

Accepted Answer

I guarantee delivery within 2 business days. You'll receive both high-resolution and web-optimized versions of your professionally retouched headshot, ready to use for LinkedIn, websites, or any marketing materials.

Question 10

Can I see the photos during the session?

Accepted Answer

Yes! This is my unique collaborative review process. During your session, we review photos together, making real-time decisions about what works best. There are no surprises - you'll see exactly what your final headshot will look like.

Question 11

Do you come to our office?

Accepted Answer

Yes! On-site sessions at your Calgary office are my specialty for team headshots. I bring all necessary equipment and create a professional setup right at your location.

Question 12

How long does it take per person?

Accepted Answer

Each team member receives 10-15 minutes of focused, personalized direction. This ensures everyone looks confident and professional while respecting your team schedule. Unlike volume photographers who rush through sessions, I provide expert coaching so every person feels valued and leaves with results they are excited about.

Question 13

What if we have remote employees?

Accepted Answer

Remote employees can book individual studio sessions in Calgary, or I can coordinate separate on-site sessions if you have team members in multiple locations. I'll ensure consistent branding across all headshots.

Question 14

Can we update headshots as we hire new people?

Accepted Answer

Absolutely! Many of my corporate clients have ongoing relationships with me. New hires can come to my studio and I'll replicate the look to maintain your team's consistent, professional appearance.

Question 15

What's the turnaround for large teams?

Accepted Answer

Turnaround times vary depending on your specific needs and team size. I'll provide a timeline based on your requirements. Rush delivery is available upon request.

Question 16

What events do you cover?

Accepted Answer

I cover all types of Calgary corporate events including sales conferences, Calgary Stampede events, holiday parties, networking events, award ceremonies, and corporate retreats.

Question 17

Do you offer headshot booths at events?

Accepted Answer

Yes! I can set up a professional headshot booth at your event. This is perfect for conferences and networking events where attendees want updated professional headshots. Each person receives focused, expert direction during their session.

Question 18

What's included in event coverage?

Accepted Answer

Event coverage includes candid and posed photography, professional retouching, high-resolution digital files, and an online gallery for easy sharing. Typically you'll receive 50+ photos per hour of coverage.

Question 19

How much do individual headshots cost?

Accepted Answer

Individual headshots are $199 plus GST. This includes pre-session consultation, unlimited outfit changes, expert direction, collaborative review, 1 professionally retouched headshot (web + high-res), and 2-day delivery guarantee. Additional selections are $95 each.

Question 20

What's the pricing for team headshots?

Accepted Answer

Team headshot pricing varies based on your specific needs and team size. Contact me for a custom quote tailored to your business.

Question 21

What forms of payment do you accept?

Accepted Answer

I accept credit cards and debit cards through Square, my secure payment processing system. Payment is quick and easy at the end of your session.

Question 22

Is there a deposit required?

Accepted Answer

For individual sessions, I typically don't require a deposit. For team headshots and corporate events, I may require a deposit to secure your date. I'll discuss this during your consultation.

Question 23

What's your cancellation policy?

Accepted Answer

I understand things come up. Please provide at least 24 hours notice for cancellations or rescheduling. Contact me to discuss my full cancellation policy.

Question 24

Do you offer discounts?

Accepted Answer

I occasionally have referral discounts and promotions. Contact me to learn about current offerings.

Question 25

What format are the final photos?

Accepted Answer

You'll receive JPEG files in both high-resolution (for print) and web-optimized (for online use) formats. All photos are professionally retouched and ready to use.

Question 26

How many photos do I receive?

Accepted Answer

For individual headshots, you receive 1 professionally retouched headshot. Additional retouched photos are available for purchase. For team headshots and events, each person receives their retouched headshot.

Question 27

Do you retouch photos?

Accepted Answer

Yes! Professional retouching is included with all my services. I remove blemishes, even skin tone, and ensure you look your absolute best while maintaining a natural appearance.

Question 28

Can I get raw files?

Accepted Answer

My standard packages include professionally edited JPEG files. Raw files are not typically provided as they require specialized software and knowledge to process. My edited files are optimized and ready to use.

Frequently Asked Questions

General Questions

Individual Headshots

Team Headshots

Corporate Events

Pricing & Payment

Technical Questions

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